MOTI is a marketplace
MOTI helps customers request automotive parts and services from businesses. A request does not guarantee an offer or availability.
Accurate information
Customers should provide accurate vehicle and request details. Businesses should keep prices, availability and fulfilment terms current.
Requests, offers and orders
Customers choose whether to accept an offer. The accepted price and terms become part of the order record used for payment, fulfilment and support.
Payments and fees
Available payment methods, fees, refund conditions, and settlement timelines are shown in the app before the relevant confirmation.
Business standards
Businesses must provide lawful goods or services, honour accepted terms and maintain the information required for marketplace approval.
Suspension and deletion
MOTI may restrict accounts linked to fraud, abuse or serious rule breaches. Users can request deletion in the app; completed anonymisation cannot be reversed.
Changes to these terms
MOTI may update these terms as the marketplace changes. Material changes will be communicated through the website or the relevant app.